The power turns off suddenly & The remaining battery level indicator shows an incorrect level

The power turns off suddenly.

  • Depending on the product and battery pack temperature, the product may turn off automatically to protect itself. In this case, a message is displayed on the product screen before the product turns off.

The remaining battery level indicator shows an incorrect level.

  • This phenomenon occurs when you use the product in an extremely hot or cold location.
  • Battery capacity decreases over time and through repeated use. If decreased usage time between charges becomes significant, it is probably time to replace it with a new one.

https://helpguide.sony.net/

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