You cannot insert the battery pack into the product & You cannot turn on the product

You cannot insert the battery pack into the product.

  • Make sure the direction of the battery pack is correct, and insert it until the lock lever is locked.

You cannot turn on the product.

  • After inserting the battery pack into the product, it may take a few moments for the product to power up.
  • Make sure that the battery pack is inserted correctly.
  • The battery pack will discharge by itself even if you do not use it. Charge the battery pack before use.
  • Make sure that the battery is NP-FW50.

https://helpguide.sony.net/

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